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We’re pleased to again invest in Observe.AI’s Series C round to fuel their next stage of development and product innovation.

I had the honor of co-hosting a Menlo Ventures Product Assembly Dinner with Zach Smith. He shared the lessons he learned throughout his career as a product innovator.

Think about the last time you hung up the phone and cursed. If you’re like us, it was likely the result of a poor customer service experience.

Facebook’s announcement that its messenger platform will feature bots served as the crescendo for all of the recent excitement around conversational commerce.